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Here we've tried to answer the issues most likely to arise from this website. This page is a work in progress. If you can't find the answer to your question here, please email us.

Technology

Will this website work with my web browser?
This website works with any modern web browser, without any special requirements. We highly recommend you use the latest version of your web browser. Some parts of the website are not available to users of Internet Explorer 6 or 7.
I got told to enable Javascript. How do I do that?

Internet Explorer

  1. Open Internet Options from the Control Panel or the Tools menu.
  2. Choose the Security tab.
  3. Make sure the Internet zone is selected and click on Custom Level…
  4. Scroll down to the until you see the "Scripting" section. Ensure Active scripting is set to Enabled.
  5. Click OK to return to this page.
  6. Go back to the page you were on and reload it (press F5, or click the reload button).

Firefox

  1. Open the Tools menu from the menubar, and click on Options.
  2. Choose the Content tab.
  3. Ensure there's a tick next to Enable Javascript.
  4. Click OK to return to this page.
  5. Go back to the page you were on and reload it (press F5, or click the reload button).

Privacy & Security

Is my personal information secure?
Yes. This website uses high-grade encryption so that no personal information can be intercepted between your computer and ours. We also use several other forms of defence against data theft. You should always use the latest version of your web browser.
Who gets to see my information?
Only the people running the event you've registered for, and the site administrator, have access to your details. These people may not sell nor give away your information, and they must only use it for the purpose for which you gave it.

Identity

Why do you offer so many options?
In short, we hate passwords. We offer you several ways to tie your account here to an account you may already have somewhere else - that way you don't need to remember another password. In many cases it also means you can log in with one click (if you're already logged in to Twitter, for example).
Do I have to create an identity?
No, and we won't be offended if you don't. Right now there aren't actually many reasons to do so, but we plan to change that.
I've forgotten my password. Can I get it back?
No. We don't actually store your password in a way that we can retrieve it. You can however set a new password on this page.